NEED TO RETURN SOMETHING?
If you are not satisfied with your online purchase, you may return it within 60 days of the invoice date for a refund and within 180 days for store credit. Please read the complete return policy and return instructions below.


The return label cannot be used for returns from Puerto Rico, Guam, APO/FPO addresses, Canada, and all other countries besides the U.S. See details.


Swell is committed to customer satisfaction. If you receive merchandise that you are unhappy with for any reason, simply return it to Swell within 60 days - in the condition you received it for a full refund or store credit that never expires. After 60 days and up to 180 days we will issue a store credit.
  • Items must new and in the original packaging.
  • Items cannot be worn, washed or altered.
  • Tags must be in place.
  • Footwear must be in its original box.
  • Swimwear must have hygiene liners in place.
  • Surfboard sales are final. No returns unless damaged upon receipt.
  • Packing slip must be included.

Swell offers fast and easy returns. There are two ways to ship purchases back to us. Whichever option you choose, include your completed packing slip form, remove or cover the original shipping label and seal the package securely with tape. Unfortunately we are unable to offer SmartLabel returns for packages shipped to Puerto Rico, Guam, APO/FPO addresses, Canada, or other countries.

Shipping Option 1: Use our SmartLabel. Click the Print Return Label button above, follow the steps, then send the package back to us via U.S. mail. You will be deducted a $7.95 return shipping fee if you use a SmartLabel.

Shipping Option 2: Return on your own. Please send your return package with the packing slip enclosed to this address:

Order #___________
Swell Returns Department
121 Waterworks Way Suite 101
Irvine, CA 92618

For your security, we recommend insuring packages against loss and retaining the tracking number. Swell cannot accept COD deliveries and is not responsible for customer returns that are not received.

Please allow approximately two to three weeks for the shipping and processing of your return. Depending on your credit card company, it may take an additional two to ten business days after your credit is applied for it to post to your account.

Hawaii residents mailing returns using SmartLabel should expect additional processing time of four to six weeks.

If you mailed your return using a Swell return label, click here to track your package. Please allow 24-72 hours after mailing your package to see tracking information.

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Default Site: U.S. and Canada
Go to International site If you are shipping outside the U.S. or Canada.

International shipping information.
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