Contact Us

Do you have any questions?

Our S'well Customer Service department strives to make sure that all of your needs and questions are met with the friendliest and highest caliber of service possible. Please contact us with any questions or comments you have and we'll be happy to assist you.

Contact Us

Do you have any questions?

Our S'well Customer Service department strives to make sure that all of your needs and questions are met with the friendliest and highest caliber of service possible. Please contact us with any questions or comments you have and we'll be happy to assist you.

Customer Service Hours:

Monday - Friday,
9am - 5pm EST

Phone:

1-877-801-6143

For our promotional products distributors (ASI/PPAI)

Visit our B2B ordering portal at www.business.swell.com to browse products, view pricing, upload your logo, and place orders with ease.

Because we want every order to be exactly as you envision, we encourage you to contact our team directly while we continue to enhance our online customization experience. Call us at (646) 450-8358 and one of our dedicated sales specialists will guide you through every step of the process.

Prefer email? Send your order details to promo@swell.com, and a dedicated sales representative will respond within 24 hours.

As a valued promotional products distributor, you'll enjoy:

  • Exclusive distributor pricing at 50% off retail
  • Free shipping
  • Access to the complete S'well product assortment

We appreciate your business and look forward to partnering with you!

For Our Wholesale Clients

While we are no longer operating the B2B portal, please rest assured that we value your business and are here to support you in every way we can! We invite you to continue to order S'well through our page on Faire.

If you are unfamiliar with Faire, they are our online partner that makes ordering S'well more seamless and rewarding than ever before.

As part of placing S'well orders through Faire, you'll receive a handful of added benefits, including:

  • A lower minimum order quantity of $250 on your first purchase
  • No minimum order quantity on replenishment orders
  • Net 60 payment terms on all orders
    Additionally, if you are new to Faire, you will also receive 1 full year of free shipping plus $100 off our products.

Should you have any questions please do not hesitate to reach out to me at matthew.kall@lifetimebrands.com.

For our promotional products distributors (ASI/PPAI)

Visit our B2B ordering portal at www.business.swell.com to browse products, view pricing, upload your logo, and place orders with ease.

Because we want every order to be exactly as you envision, we encourage you to contact our team directly while we continue to enhance our online customization experience. Call us at (646) 450-8358 and one of our dedicated sales specialists will guide you through every step of the process.

Prefer email? Send your order details to promo@swell.com, and a dedicated sales representative will respond within 24 hours.

As a valued promotional products distributor, you'll enjoy:

  • Exclusive distributor pricing at 50% off retail
  • Free shipping
  • Access to the complete S'well product assortment

We appreciate your business and look forward to partnering with you!

For Our Wholesale Clients

While we are no longer operating the B2B portal, please rest assured that we value your business and are here to support you in every way we can! We invite you to continue to order S'well through our page on Faire.

If you are unfamiliar with Faire, they are our online partner that makes ordering S'well more seamless and rewarding than ever before.

As part of placing S'well orders through Faire, you'll receive a handful of added benefits, including:

  • A lower minimum order quantity of $250 on your first purchase
  • No minimum order quantity on replenishment orders
  • Net 60 payment terms on all orders
    Additionally, if you are new to Faire, you will also receive 1 full year of free shipping plus $100 off our products.

Should you have any questions please do not hesitate to reach out to me at matthew.kall@lifetimebrands.com.

Lifetime Brands

For more information about our parent company Lifetime Brands, including investor relations, contact them at 516-683-6000 or go to www.LifetimeBrands.com.