Broke and no customer service
"Bought 2 for my boys. The spout fell off after 1-2 weeks. I’ve sent several emails to customer service with no answer. And now the second one broke. Don’t buy this top"






Overall rating: 3.9333334 / 5 from 75 reviews.
The Traveler Flip Straw Lid is praised for its watertight lid, though opinions on quality vary. It offers convenience for on-the-go sipping and leakproof carrying.
Review topics: ["size","replacement","quality","use","straw","cap","top","option","lid","bottle","swell"].
"Bought 2 for my boys. The spout fell off after 1-2 weeks. I’ve sent several emails to customer service with no answer. And now the second one broke. Don’t buy this top"
"I didn’t realize the straw was made out of plastic. S’well is very bad about returns."
"I was expecting the straw to be stainless steel and it’s plastic. I’m not happy!"
"I love it, great product."
"Dropped while closed once and already broken. The little plastic piece that allows the straw to open and close snapped so now the drinking part is crooked. I imagine it won't last another drop. Worked great up until that. I was able to order the correct size and adjust the straw easily enough with a sharp kitchen knife. Lid screws on tight with no leaks. If you drop your traveler a lot would not recommend. :("
"Looks great on the outside, and is sturdy. But I’m disappointment that it’s all plastic on the interior of the lid, and that the straw is also plastic instead of silicone, I would also rather the flip lid is smooth without that little bump to help you flip it open. I don’t find it necessary. In any case, it’s good to have this as an extra lid with straw."
"I must have ordered the wrong replacement cap. I had the original bottle with the 1 1/4 in cap and what came was for a larger wider bottle cap. When I went to send it back UPS it was going to cost me over $14. Not worth it so Im keeping it but will never use it."
"I bought the 64 oz what I bought was a big traveler and it traveler straw cap. The cap doesn't fit it's to big my bad. I wish they made a straw cap for it."
"Great replacement for our 40oz water bottles. Just flip the spout and drink without having to unscrew the cap. Great size"
"The staw creates some sort of suction vacuum with the cup and no water comes out"