Bottle didn’t work

"I loved the colors but the bottle did not keep liquids cold for more than two hours. This is the third one of this color that did not work! When I told your customer service they told me to keep the bottle and they would send me another color I wanted. I can’t believe you didn’t want it to do a root cause analysis on it. This will continue to happen with that color."

— Mary U. (2/5)

Great Job S’well!

"Love the bottles. Had one small issue that was immediately resolved. Product quality and customer service are both grade A!"

— Guillermo P. (5/5)

I needed a bigger size

"I needed a bigger size bottle with wide mouth but I have got a smaller size bottle with a narrow mouth. pl help me return this bottle. I have already purchased two bottles from S'well previously too. The USPS is asking for 19 dollars to ship it back to you. Can you pl send me a return bar-code pl?"

— Reet S. (1/5)

Great size!

"I've purchased several size bottles from S'well over the years, and I love the 9 oz sizes, too. Just the right size for a small purse or my bike bag, and of course, I love how long my water stays cold! Pretty colors, too!"

— Susan M. (5/5)

Love

"Love how they keep the temperature for a really long time. Wish they had more color options for handles for these bottles."

— Grace L. (5/5)

Eh.

"I loved the bigger bottle and didn’t realize this was the smaller version. Also, I dropped it once and the bottom bent, so now it won’t sit straight. It’s also not as insulated as I wanted it to be. Ice melts before the end of the day, which doesn’t happen in my Yeti. Definitely a fail for me."

— Annalissa C. (2/5)

Replacement Bottle

"It’s great! Needed to get a replacement bottle for the one I lost and had for years. It’s one of the bottles that’s no longer available, so it was a sad to lose it. I wish S’well would bring back the bottles with the metallic finishes. Please!"

— Joycelyn J. (5/5)

"Love swell bottles the right size for your handbag."

— Kathleen (5/5)

"My girlfriend loved the colors...."

— vance (5/5)

Get Rid of That Sticky “Sleeve”

"Nice bottle. No condensation. It keeps drinks cold for a long time. I haven’t tried a hot beverage yet. I took one star OFF because of the ridiculous tight, sticky “sleeve” stuck around the bottle that was extremely difficult to remove even AFTER soaking. Although the box was easy to open and well-packed, I struggled with the sticky and tight seal around the bottle similar to coffee-cup “sleeves. ” There was also a little QR-code “card” flat on the bottom. Why is it inside the bottle? It finally flowed out upon rinsing. The above “hassles” took away from the fun in receiving this bottle."

— Heather T. (4/5)