Review topics: ["size","quality","design","fits","water","improvement","customer service","issue","convenience","handle","works","use","cap","straw","bottle","addition","lid","top","idea","flow","sip","leaks","drinks","swell","s'well","caps","spills","solution","seal","beverages"].
Reviews
Cap-less bottle
"A gift bottle I received in original unopened box was missing a cap. I had no idea that it was a discontinued product and therefore the cap items (except holder) did not fit. Upon learning this when I contacted customer service, I was disappointed with the attitude and lack of options except for a curt brusque response with directions to return items for a refund! I hoped for a better solution under the circumstances and was dissatisfied with the experience and way I was treated as a prospective customer and sister of a loyal customer of S’Well who gifted it to me unaware of missing cap!"
— Lynne L. (1/5)
Bad product bad marketing
"The number of marketing emails I’ve received since purchasing a few item, all asking me to buy MORE overpriced items, is horrifying. And now I’m receiving messages to review. So my review is: don’t buy from this company if you don’t want to be spammed with emails because they must have such poor marketing and such a poor product that the only way to stay in business is harass people. Yeti and Stanley have decent product and less harassment. Or buy things in a store. Oof, never again will I purchase from Swell."
— Pamela B. (2/5)
Love except need more sizes!!!
"OBSESSED but took off one star because you don’t make it for the 17 ounce bottle 😡 PLEASE OFFER OTHER SIZES"
— Christine N. (4/5)
"This is perfect, the fact the straw is removable makes it better- it's not needed for function."
— Joseph (5/5)
Easy peasy
"Did the trick"
— Madeleine H. (5/5)
Customer Service is Clueless or won't tell truth
"Was told by customer service that the 17 oz flip sports cap would be restocked in Jan 2026, it's mid April and neither the flip top or flip top with straw has been restocked but they won't say that it won't be"
— Audrey (1/5)
Does not fit my 17
"Does not fit my 17 oz bottle"
— Shirley P. (1/5)
Another great solution from S'well
"Solid product! Exactly what I was hoping for"
— Steven W. (5/5)
"Great straw"
— Pamela (5/5)
I love your products!
"I love your products!"
— Todd B. (5/5)
